Getting Started
      Back to home
      1. Academy
      2. Getting Started

      Clearing your Browser Cache

      Clearing your browser cache is helpful for resolving issues within the app and the Chrome Extension and is standard practice for any internet-based application.

      1. When you are in the app, right click anywhere on the page to prompt the pop-up menu
      Help Centre_Empty cache (1)
       

      2. Click Inspect and the coding page will appear on the right side of the screen.
      Help Centre_Empty cache (2)
       

      3. Hold down the refresh circle in the top left corner, until a pop-up menu appears. Then click 'Empty Cache and Hard Reload'

      Help Centre_Empty cache (3)

       

      Still having trouble? Take a screenshot of any error messages and Contact Us.